1. Acceptance of These Terms
By accessing or using FRESHMAIDSERVICES.COM (also referred to as "FreshMaid Frost", "the Website", "we", "us", or "our"), you agree to be bound by these Terms of Use.
If you do not agree with any part of these terms, please do not use our services. Your continued use of the website constitutes acceptance of any changes we may make to these terms over time.
2. Eligibility — Who May Use This Website
You must be 18 years of age or older to use FreshMaid Frost. By using our website, you confirm that you meet this age requirement.
We may conduct age verification checks as required by Australian law. If we cannot verify that you are 18 or older, we reserve the right to block your access. Providing false age information is a violation of these terms.
This website is not intended for persons under 18. If you are under 18, please leave this website immediately.
3. Free‑to‑Play Only — No Real Money
FreshMaid Frost is completely free. No purchase option exists anywhere on our website. You cannot spend real money on our platform.
You do not need to provide credit card details. You do not need to make any payment. Everything — from your first visit to every game you play — is free forever.
4. No Real Money Gambling
Our games are for entertainment purposes only. They are not real money gambling. Here is what this means for you:
- You cannot win real money
- You cannot win prizes of any real‑world value
- You cannot win goods or services
- Your virtual Snowflakes have no monetary value
Success at our games does not imply any future success at real money gambling. Our games use chance‑based mechanics for fun, not for financial gain.
Legal status under Australian law: FreshMaid Frost is a free‑to‑play winter activity zone. Social casino games that are free to play and offer no opportunity to win money or anything of value are not considered gambling under the Interactive Gambling Act 2001 (Cth). No licence is required to operate such services. The Australian Communications and Media Authority (ACMA) has confirmed this position.
5. Virtual Currency — Snowflakes
We use a virtual currency called Snowflakes. Snowflakes exist only within our website and have no real‑world value.
What you can do with Snowflakes:
- Spend them to play Frozen Flurries (costs 10 Snowflakes per spin)
- Spend them to play Snowflake Slide (costs 20 Snowflakes per slide)
What you cannot do with Snowflakes:
- Purchase Snowflakes with real money
- Sell Snowflakes to other users
- Transfer Snowflakes to another account or person
- Exchange Snowflakes for real money or prizes
- Cash out Snowflakes for any real‑world benefit
How you receive Snowflakes:
- Every new visitor receives 5,000 Snowflakes instantly upon first visit
- Additional Snowflakes are provided daily at no cost
- If you exhaust your Snowflakes, simply refresh the page to receive more
6. User Conduct — What You Must Not Do
You agree to use our website only for lawful purposes. You must not:
- Attempt to manipulate, hack, or exploit our games
- Use automated scripts, bots, or any form of cheating software
- Reverse engineer any part of the website or its games
- Attempt to bypass our security measures or age verification
- Use the website in any way that violates Australian law
- Upload or transmit any malicious code, viruses, or harmful software
- Interfere with other users' enjoyment of the website
Violation of these rules may result in immediate and permanent ban from our website. We may also report serious violations to relevant authorities.
7. Intellectual Property
All content on FRESHMAIDSERVICES.COM is owned by FreshMaid Services or its licensors. This includes:
- Games (Frozen Flurries, Snowflake Slide)
- Graphics, artwork, and visual elements
- Text, logos, and branding
- The character Kumo and all related designs
- Software code and underlying technology
You may not copy, modify, distribute, display, or create derivative works from our content without our express written permission. You may, however, share links to our website for personal, non‑commercial purposes.
8. Disclaimer of Warranties
The website and all games are provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by Australian Consumer Law, we disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non‑infringement.
We do not guarantee that the website will be uninterrupted, error‑free, or completely secure. We may experience technical issues. We may update or change our games without notice. You accept these risks by using our services.
9. Limitation of Liability
To the maximum extent permitted by law, FreshMaid Services and its owners, employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law. This includes liability for death or personal injury caused by our negligence, or for any breach of consumer guarantees that cannot be excluded.
10. Termination of Access
We may suspend or terminate your access to our website at any time, without notice, if you violate these Terms of Use. We may also terminate access if we suspect fraudulent or abusive behaviour.
You may stop using our website at any time. No notice is required.
11. Governing Law
These Terms of Use are governed by the laws of New South Wales, Australia. Any dispute arising from these terms or your use of the website shall be resolved exclusively in the courts of New South Wales, Australia.
12. Severability
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
13. Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with a new "Last Updated" date. If we make material changes, we will also place a notice on our website.
Continued use of the website after any changes constitutes acceptance of the new terms.
14. Contact Us for Terms Questions
If you have any questions about these Terms of Use, please contact us at [email protected].