1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your actions and preferences over time, such as login details, language settings, or what you placed in a shopping cart.
FreshMaid Services uses cookies and similar technologies, including local storage and functional scripts. These tools are necessary for our website to operate correctly. They also help us understand how visitors interact with our pages so we can improve your experience.
We never use cookies to track you across other websites or to serve personalised advertising. Our use of cookies is strictly limited to what is needed for a functional, secure, and smooth winter activity zone.
2. What Cookies We Use
We divide our cookies into three clear categories based on their purpose.
Essential Cookies (Always Active)
These cookies are mandatory for the website to function. They enable core features such as page navigation, secure areas, and our basic games — Frozen Flurries and Snowflake Slide. You cannot disable essential cookies without breaking the website.
Functional Cookies
These cookies remember your choices to improve your experience. For example, they store your game progress, your preferred volume settings, and the last winter portal you visited. If you disable these, you may need to re‑enter your preferences each time you return.
Analytics Cookies
We use analytics cookies to collect anonymous information about how people use our site. This includes which pages are visited most often, how long visits last, and whether visitors encounter error messages. We use this data only to fix bugs and improve performance. We do not share analytics data with advertisers.
3. Cookies We Do Not Use
We do not use advertising cookies. We do not serve targeted ads. We do not use tracking pixels or third‑party marketing scripts. Your activity on FRESHMAIDSERVICES.COM is never sold or shared with advertising networks.
4. How Long Cookies Stay on Your Device
Some cookies are session cookies. These exist only while your browser is open. They are deleted automatically when you close your browser.
Other cookies are persistent cookies. These remain on your device for a fixed period, typically up to 12 months. You can delete them at any time through your browser settings.
5. How to Manage Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific websites
- Block all third‑party cookies
Blocking essential cookies will prevent our website from working properly. The games will not load, and you will not receive your Snowflakes.
Instructions for managing cookies can be found in the help section of your browser:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
6. Legal Basis Under Australian Law
The Privacy Act 1988 (Cth) does not specifically regulate cookies. However, when cookies collect personal information — such as IP addresses — those practices must comply with the Australian Privacy Principles (APPs). The Office of the Australian Information Commissioner (OAIC) encourages organisations to be transparent about their use of tracking technologies.
We follow this guidance. Our cookies collect only what is reasonably necessary for our functions (APP 3). We do not collect sensitive information. We keep our users informed through this policy (APP 1).
7. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. If we make significant changes, we will also place a notice on our website.
8. Contact Us for Cookie Questions
If you have any questions about our use of cookies, please contact us at [email protected].